FT Customer Support Specialist (Work From Home)
Customer Service / Fully Remote - Anywhere in U.
S.
/ Up to $70K per year / Medical, dental and vision / 401k / MacBook Pro
$1K workstation budget - As a Customer Support Specialist you'll:
Handle inbound CX tickets; Update user notes and identify problematic users; Effectively document bugs users have sent to support for the engineering team; Remove users who have broken Code of Conduct and Terms of Service; Moderate Community Engagement on Discord & Social Media; Mentor and support the CX team; Write and manage policies and internal & external documentationHiring Fast >> Recommended Skills Community Management Conflict Management Customer Service Social Media Workstations Estimated Salary: $20 to $28 per hour based on qualifications.
S.
/ Up to $70K per year / Medical, dental and vision / 401k / MacBook Pro
$1K workstation budget - As a Customer Support Specialist you'll:
Handle inbound CX tickets; Update user notes and identify problematic users; Effectively document bugs users have sent to support for the engineering team; Remove users who have broken Code of Conduct and Terms of Service; Moderate Community Engagement on Discord & Social Media; Mentor and support the CX team; Write and manage policies and internal & external documentationHiring Fast >> Recommended Skills Community Management Conflict Management Customer Service Social Media Workstations Estimated Salary: $20 to $28 per hour based on qualifications.
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